Privacy Policy

« CAPABLE » is a service offered by CAPABLE INCORPORATED, King Fahad Street, OlayaView Building, Riyadh, Saudi Arabia. Through this privacy statement, CAPABLE Inc. wishes to inform you of how your personal data are processed. All personal data are treated with the utmost care at CAPABLE. All the necessary steps are taken to guarantee the security of these data. This privacy statement supplements the General Terms and Conditions of CAPABLE Inc. Please write to [email protected] if you have any queries relating to this document.

Which data are stored?

  • Personal data

    When you register with us, we record and save your basic data such as name and email address together with other contact information such as user name and password. We may receive further information from you via the application (e.g. first name, surname, gender, age and any other voluntary details) or if you communicate with us.

  • Log files

    Each time a page is called up, access data are saved in a protocol file, the server log. The data record thus saved the product and version information of the browser used (user agent) CAPABLE Inc. uses a standardized webserver logfile format for this purpose. Provided these data are not urgently required for the technical maintenance of the system or for the system security, they are anonymized instantly and the original protocols are deleted. Anonymization takes place by removal or truncation of the IP address by allocating a code not assigned to a user. Any allocation to an identified or identifiable person is therefore no longer possible. CAPABLE Inc. therefore uses the protocol data (logs) exclusively in anonymized form for statistical evaluations, hence without any allocation or references to your personal details. In this way, CAPABLE Inc. determines, for instance, on which days and at which times CAPBLE is particularly popular and what volume of data is generated on the CAPBLEservers. Furthermore, CAPABLE can detect possible errors through the log files, e.g. faulty links or program errors, and thus use the log files for the ongoing development and refinement of CAPBLE. CAPABLE Inc does not link the page requests and usage information to individual persons.

  • Google Analytics

    This application uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this application, Google will use this information for the purpose of evaluating your use of the application in order to compile reports on application activity for the application operator and to provide other services relating to application activity and Internet usage.

  • Personal vocabulary

    To enable CAPABLE users to conveniently revise their personal progress, all practiced expressions, words and sentences together with all results of exercises are saved in the user' s personal notebook. These data can be viewed by other users only in the form of rank progression, which do not indicate which specific words or sentences are being practiced but merely reveal how many exercises have been successfully completed.

  • Image uploads and image scores

    CAPABLE users can upload images only for their profile.

  • Newsletter & emails

    TWe send you emails for a variety of reasons. These may include confirmations of an order or of a registration. However, communication may also concern information about our services, provided you have not revoked your consent for such usage, which you can of course do at any time at capableonline . Any email messages we send are saved by us and any emails that may be regarded as business letters will not be deleted. We also record any email addresses to which a message could not be delivered in order to request an updated email address. We use these data to enable us to send newsletter contents to match your profile. If you wish to object to this use of your data, you can do so by canceling our newsletters. We offer CAPBLEapplication for various smart phone operating systems. Here too we collect data on the use of the application by means of software from external suppliers for the purpose of detecting and correcting errors and to improve our applications. However, no data are collected in the process from which any external supplier could directly establish any personal connection. In this way we receive aggregated information on how the apps are used and which features are especially popular, and from this information we can draw conclusions for future improvements in product development. You can prevent this analysis by changing this in "settings" on the mobile device on which the app is installed. In addition, we will also be informed if apps crash - if you have enabled this through your device settings. These so-called crash reports are provided by external suppliers. However, no data are processed from which any external supplier could derive any personal connection.

Purpose of storing the data

  • When you register with us, we record and save your basic data such as name and email address together with other contact information such as user name and password. We may receive further information from you via the application (e.g. first name, surname, gender, age and any other voluntary details) or if you communicate with us.

No forwarding of data to third parties

  • CAPABLE does not forward the personal data of its users to third parties unless the user has given his/her explicit consent or there is a legal requirement to forward the data. Personal details may also be passed on to third parties if this is legally permissible, and it is necessary to pass them on for the fulfillment of our contractual obligations towards our customers. In the case of payment processing, the data for processing the payment transaction are forwarded to the payment services provider if you do not supply the data directly. If you send your payment data directly to the payment services provider, we receive only very limited data. In such cases, we are merely informed whether or not the transaction relating to a specific transaction number has actually taken place. In such cases we do not receive your account data. If any third-party rights have been violated (in particular rights relating to copyright, trademarks, names and symbols) by the user, the user data will not be forwarded to the rights holder unless the latter conclusively demonstrates his/her claims to CAPABLE.

Minors

  • As a matter of principle, CAPABLEis directed towards users who have reached the age of majority. Any use by minors without the consent of their legal guardians is prohibited. CAPABLE therefore reserves the right to delete all data relating to underage users if no consent from the legal guardians is available.

Data security

  • CAPABLE Inc. employs safety precautions to guarantee that your data are protected against loss, modification or misuse. To this end, CAPABLE Inc. works with constantly updated firewalls meeting the industry standard as well as other security systems. At the same time, the user should be aware of the fact that one hundred per cent protection against attacks cannot be guaranteed because of the continual appearance of new viruses and other means of attacking the protected data systems of Internet services. CAPABLE will instigate civil and criminal proceedings against any attack by hackers and the like and will inform the users of any cases in which their data have been compromised.

Information, correction and deletion

  • Right to information on stored data

    Every user has the right to obtain information from CAPABLE on the personal data that has been saved in relation to him/her. If the request for information is not conveyed to CAPABLE in writing, hence particularly in the case of enquiries by telephone or email, the user must provide a postal address to which the information can then be sent. In the request for information, the user must additionally provide the following details for identification purposes: user name, first name and surname, maiden name (if appropriate), email address, postal address and date of birth. The information is sent by post to the address provided by the user.

  • Corrections

    If the user alters or corrects the details that he/she has provided and deletes old entries, the data previously entered by the user will be completely deleted automatically. An application for correction or deletion is not required. You can edit your personal data at any time in the app. This notwithstanding, the user has the right at all times to demand the correction of any inaccurate data concerning him/her stored with CAPABLE. However, the easiest option is for users to correct any such entries themselves.

  • Deletion of data

    Should the user demand any alteration, correction or deletion of his/her personal data, this may take place by email or letter. To ensure correct identification of the user, the request must at least contain the following details:

    User name
    First name and Last name
    Email address
    Telephone number and Gender

    Please note that due to caching systems, search engines, the interposition of proxy servers and the like, deleted data may continue to remain accessible even though they are no longer present within our systems.

  • Contact

    The trust of our users is important to us. CAPABLE therefore wishes to provide its users with full information on the processing of their personal data at all times. If any queries remain unanswered by this privacy statement or if more detailed information is required on any point, please contact the following address at any time: CAPABLE INC, King Fahad Street, Olaya Avenue Building, Riyadh, Saudi Arabia Email: [email protected]

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